This privacy policy sets out how AFM Divan Beds (hereafter “we, us, our”) uses and protects any information that you provide when using this website. We are committed to ensuring that your privacy is protected.
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or for other reasons. Please check this page occasionally to ensure you are happy with any changes.
Who we are
Website: https://afmdivanbeds.co.uk
Business Name: AFM Divan Beds
Email: contact@afmdivanbeds.co.uk
Contact: +447735821841
What is personal data?
Personal data means any information that identifies you as an individual, or relates to an identifiable person. For example, your name, address, email address, phone number, account details and communications with us.
Personal data we collect
Depending on how you use our website and services, we may collect and process the following personal data:
- Contact details such as your name, phone number and email address
- Billing and delivery addresses
- Order and transaction details (including products purchased and order history)
- Payment-related details (processed securely by payment providers; we do not store full card details)
- Account login details (if you create an account)
- Records of communications with us (emails, messages, calls)
- Marketing preferences (whether you opt-in or opt-out)
- Technical data such as IP address, browser type, device information and usage data
How we use your data
We use your personal data to operate our business and provide our products and services. This includes:
- Processing orders, payments and deliveries
- Providing customer support and responding to enquiries
- Managing accounts (if you register)
- Improving our website, products and services
- Fraud prevention and security monitoring
- Sending service messages about your order (transactional emails)
- Sending marketing communications only where you have consented or where permitted by law
How we keep your personal data secure
We take appropriate technical and organisational measures to protect your personal data. These measures include access controls, secure storage, and limiting data access on a “need to know” basis.
Please remember that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted to or from our website.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
Cookies are small files stored on your device that help improve your experience and help us understand how our website is used.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We may share your data with trusted third parties only where necessary to operate our business and provide services to you. For example, delivery partners, website hosting providers, payment processors, and spam detection services.
If you request a password reset, your IP address may be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact us
If you have questions about this Privacy Policy or your personal data, contact us:
AFM Divan Beds
Email: contact@afmdivanbeds.co.uk
Phone: +447735821841
Website: https://afmdivanbeds.co.uk